Frequently Asked Questions
We know waste management can be confusing. That’s why we’ve compiled your most common questions all in one place! Browse our FAQs below, and if you need further assistance, our team is always happy to help.
Our pricing is transparent and tailored to your specific waste needs. Please contact us for a personalised quote, or consider requesting a quote online.
Yes, Foila Limited holds all necessary waste carrier licenses, permits, and insurance, ensuring full compliance, enhanced environmental credentials and full protection for our valued clients.
Our office hours are Monday – Friday: 8.30am – 4.30pm. We are closed on weekends & Bank Holidays, however, our waste collection services can be scheduled flexibly to accommodate your business needs.
Foila operates in the North East but as we have trusted partners across the UK we can quote for waste management services anywhere nationwide.
We collect a wide range of commercial waste, including general waste, recyclable materials (cardboard, paper, plastics, metals), food waste, construction & demolition waste, hazardous waste (chemicals, oils, batteries), and confidential documents.
Contact us today to learn how Foila can help with your waste management requirements.
We provide a variety of bins, skips, and containers tailored to your waste volumes. From small wheelie bins to large roll-on roll-off skips, we have solutions for all business needs.
Let’s start a conversation about what size waste containers your business needs for efficient commercial waste management. Contact us today.
Yes, absolutely! We understand that waste needs can be unpredictable. Foila offers flexible collection options, including one-off collections for unexpected needs.
Depending on your location and requirements, we can arrange collections to minimise disruption to your business operations. Contact Foila today to discuss your preferred waste collection schedule. We’re confident we can help!
You can book a collection online through our website, by phone, or by email. Our team will work with you to schedule a convenient time.
Please visit our contact page to learn more about the ways you can get in touch to book your waste collection.
Our priority is maximising recycling and diverting waste from landfills. We partner with leading sorting facilities and work with partners to separate recyclables, compostable materials, and any hazardous components.
Yes! We can assist by providing clear guidance and signage to help your staff sort waste effectively at the source, improving recycling outcomes even before your waste management partner gets invovled.
We partner with trusted, reputable recycling facilities to turn sorted materials into new products. Foila prioritises reprocessing within the UK to support a circular economy wherever possible.
Yes, Foila can offer tailored reports to help better track your waste composition, recycling percentages, and landfill diversion efforts.
Please contact our expert team to learn more.
We use authorised landfills and, if feasible, waste-to-energy facilities to minimise environmental impact. Foila will always prioritise responsible waste disposal methods.
Hazardous waste is transported to specialised facilities here in the UK for treatment or safe disposal, ensuring full compliance with all appropriate environmental regulations.
Yes, we can offer secure shredding and disposal of sensitive documents, providing certificates of destruction upon request. Please contact us to learn more.
Oil and liquid waste is collected and transported to dedicated processing facilities where it can be recycled or disposed of in accordance with regulations. Learn more about our waste oil collection process here.
Our mission is closely aligned to the principle of reducing waste and maximising resource recovery. We prioritise recycling, implement waste-to-energy solutions when possible, and promote sustainable practices in all areas of our operations.
Absolutely! Our waste audits help to analyse your waste streams, identify opportunities for reduction, with the ultimate goal being to optimise your waste management plan for improved environmental performance.
We believe so. Our reporting services and sustainability initiatives can support your efforts towards environmental certifications such as ISO 14001.
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