Foila Waste Management Terms and Conditions

To ensure a smooth and efficient waste management experience, please take a moment to review our Terms and Conditions. These Terms outline our service commitments, payment expectations, and important responsibilities for both you and Foila Waste Management.

1. Definitions

  • “Company”: Foila Waste Management

  • “Customer”: The individual or business contracting Foila Waste Management’s services.

  • “Services”: The waste collection, disposal, recycling, or related services provided by Foila Waste Management.

  • “Site”: The location where the services are to be carried out.

  • “Waste”: Materials designated for removal by Foila Waste Management.

2. Services

  • The Company will provide the Services described in the agreed quote/proposal/contract.
  • The Company will endeavor to provide Services at the agreed-upon dates and times but cannot guarantee punctuality due to unforeseen issues like traffic or mechanical problems.
  • The Customer is responsible for ensuring the Site is readily accessible by the Company’s vehicles.
  • The Customer must ensure the Waste is correctly classified, packaged, and complies with relevant waste regulations.

3. Charges & Payment

  • Charges for Services will be outlined in the provided quote/contract.
  • Payment terms will be established in the quote/contract (e.g., upon job completion, within 30 days of invoice).
  • Late payments may be subject to interest charges in accordance with prevailing legislation.
4. Waste
  • The Customer retains ownership of the Waste until it is collected by the Company.
  • The Company reserves the right to refuse collection of any Waste that is deemed hazardous, prohibited by law, or misrepresented by the Customer.
  • The Company will handle and dispose of Waste in accordance with environmental regulations.
5. Liability
  • The Company will exercise reasonable care when providing Services but cannot be held liable for accidental damage to property unless resulting from the Company’s negligence.
  • The Company is not liable for delays or disruptions to the Services due to events beyond its control (e.g., extreme weather, strikes, road closures).
6. Health & Safety
  • The Customer is responsible for ensuring the Site is safe for the Company’s employees. This includes disclosing any potential hazards.
  • The Company’s employees will adhere to relevant health and safety regulations on the Site.

7. Disputes

  • Any disputes will first be addressed through good-faith negotiation between the Company and the Customer.
  • If a resolution cannot be reached, the dispute may be referred to mediation or other forms of alternative dispute resolution.

8. Terminination

  • Either party can terminate the agreement for Services by providing written notice as outlined in the quote/contract.
  • The Company reserves the right to terminate Services with immediate effect if the Customer breaches these Terms and Conditions or endangers the Company’s employees or property.

9. Governing Law

  • These Terms and Conditions are governed by the laws of England and Wales.

10. Changes to Terms & Conditions

  • The Company reserves the right to update these Terms and Conditions periodically. Customers will be notified of significant changes.

Effective Date: 1 March 2024

Last Updated: 25 March 2024